Emirates NBD launches SMS payments

Emirates NBD announced the extension of its SMS Mobile Banking Services across the UAE to provide easy utility payment for various bills issued by governmental and nongovernmental companies such as: Etisalat, SALIK, RTA, Dubai Electricity & Water Authority (DEWA), Abu Dhabi Distribution Company (ADDC), Al Ain Distribution Company (AADC) and Empower.

Jamal Bin Ghalaita, Emirates NBD General Manager Consumer Banking and Wealth Management commented, “Emirates NBD has once again increased its portfolio of payment options for the convenience and delight of all residents across the UAE. It is our pleasure to constantly update our services to get closer to the aspirations and requirements of our clients and hence, in line with our strategy to be the UAE’s number one banking choice.”

Emirates Bank SMS Mobile Banking service traditionally offered customers a convenient and personalized way to keep track of their banking and now, the newly expanded service allows various utility bill payments to be settled using SMS. Customers can choose the service they would like to be alerted about such as SMS, customers are alerted of activities on their accounts and credit cards made through any channel. The SMS service is available in both English and Arabic, also allows customers to send messages to the bank as well as receive messages from the bank- requesting account and credit card information, exchange rates, or mini-statements.

Mohammed Saif Al Falasi, Emirates NBD Head of Alternative Channels commented on the recently added payment channels saying, “SMS Banking Service is an easy and convenient way for customers to meet their banking requirements as now, all UAE residents will have the flexibility to use mobile banking channel, wherever and whenever is convenient for them. We are confident that the SMS Banking service will prove very popular with most of our clientele.”